If we have a mobile phone number for you, we’ll send you an SMS with a secure link for you to be able to download a copy of your invoice. To access the invoice you’ll be prompted to enter the postcode that was part of your address on the request form.
If we don’t have a mobile phone number for you, we’ll send the invoice via post.
You can change your preferences for how you receive your invoice at any time, or get help with your invoice, by calling our Accounts team on 1800 350 046 during business hours.
Paying your account with us is an easy, convenient and secure process.
Contact your participating bank, credit union or building society to make your payment directly from your bank account. When prompted, simply enter the Biller Code and the reference number, which appears on the front of the payment slip.
After you make this payment, we will then mail an official receipt to you. Please bring or send both this receipt and the original invoice to Medicare, or your private health insurer in some cases, to receive a rebate if applicable and eligible.
Please note that Medicare may not regard a printed BPAY receipt from your online payment as sufficient evidence of payment, so you must wait until you have received our mailed official receipt to claim.
Please be sure to provide both the official receipt and the original invoice, as either the receipt or the invoice alone is also not sufficient to claim any applicable rebate.
You can pay your account using our secure internet payment option “Bpoint” with your Visa or MasterCard. You can access Bpoint here.
After you pay your pathology account online, we will then mail an official receipt to you. Please bring or send both this receipt and the original invoice to Medicare, or your private health insurer in some cases, to receive a rebate if applicable and eligible.
Please note that Medicare may not regard a printed BPoint receipt from your online payment as sufficient evidence of payment, so you must wait until you have received our mailed official receipt to claim. P
lease be sure to provide both the official receipt and the original invoice, as either the receipt or the invoice alone is also not sufficient to claim any applicable rebate.