FAQs

Government-determined Medicare Rebates for skin pathology services have steadily declined for decades. Unfortunately, the amount that Medicare reimburses you for our services is no longer by itself enough to fund the high quality of diagnostic skin pathology which you and your doctor deserve

In the mail. The invoice will provide a range of payment options available to you.

This varies depending on the number and type of samples of your skin which your doctor refers to us, and on our findings when we examine them. The ‘gap expense’ is the difference between what we charge you and what Medicare will reimburse you for our services. For most patients, the gap expense will be approximately $50. More unusual or complex diagnoses may result in a higher gap expense, up to an amount approximately equal to the amount which Medicare will reimburse you for our services after you present our paid invoice to Medicare.

Please contact our Accounts Department directly on 9005 7055 and mention you are a Kossard patient. We will discuss payment options with you. If you are not satisfied with these options, please contact our Director of Operations. Our Director is himself one of our Specialist Dermatopathologists. He will personally ensure we do everything within our power to ensure you are satisfied that you pay only that amount you can reasonably afford and which you consider is justified by the level of service we provide to you.